Housekeeping management consulting firm L&A is passionate about the efficient and professional operation of Hotel Housekeeping Departments.

The team is made up of career Housekeepers, who between them have over 200 years of hospitality experience, they are complemented by industry professionals who have taken their experience and mastered the art of training and coaching to ensure that the culture and learnings can be ingrained with your teams.

L&A is an experienced and energetic consultancy and training company dedicated to the improvement and maintenance of performance standards of hotel Housekeeping operations. We are housekeeping professionals passionate about what we do, to ensure you get the results you are looking for.

Competition and customer expectations in the hotel and hospitality industry continue to demand improved individual and team performance. ‘Rooms’ are the core business of most International hotels and the efficient and professional management of this department; both financially and in its consistent delivery of quality standards are of immense importance.

L&A’s experienced team and our consultancy and personalised training programmes can assist your personnel to improve the operations of your Housekeeping operations and enhance the reputation and profitability of your hotel, as it has for many of our clients.